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Terms and condition

Please read these Terms carefully. If you do not agree to these Terms, you must not use this Platform.


1. About One More Time

One More Time is an online marketplace where businesses and individuals sell returned, unsold, and overstocked items at discounted prices. We provide the platform to facilitate sales but are not a party to the transactions between buyers and sellers.


2. Eligibility

You must be 18 years of age or older (or have guardian consent) to use this Platform. You must provide accurate and complete information when creating an account.


3. Account Registration and Use

 

    • You must register to buy or sell.

    • You are responsible for your account’s security and all activity under your login.

    • Misuse or false registration may lead to suspension or a permanent ban.


4. Seller Responsibilities

As a seller on One More Time, you agree to the following:

 

    • Only list authentic, legally owned items.

    • Each product’s price must be lower than its original selling price

    • Clearly describe the product condition (new, returned, overstocked, etc.).

 

    • Handle buyer inquiries professionally and resolve disputes in good faith.

    • Comply with all laws and policies regarding the sale of your products.

Fees and Payouts:

 

    • One More Time takes a 5% platform commission on each successful sale.

    • Sellers also pay Stripe’s standard fee of 2.9% + $0.30 per transaction.

    • Sellers are responsible for covering their own shipping costs.

Payouts are made through Stripe Connect after deducting the above charges.


5. Buyer Responsibilities

As a buyer, you agree to:

 

    • Provide accurate shipping and billing information.

    • Please note that listed products may be returned, open-box, or surplus inventory.

    • Contact the seller first for order-related issues.

    • Accept that all products are sold in the condition described by the seller.


6. Product Condition and Warranty

 

    • Sellers must specify the exact condition of each product.

    • One More Time does not offer warranties unless stated by the seller.

    • Buyers accept items “as described” by the seller.


7. Payments and Fees

 

    • All transactions are securely processed through Stripe.

    • Buyers are charged at checkout. Sellers receive payment after fees are deducted:

       

        • 5% platform fee

        • 2.9% + $0.30 Stripe transaction fee

    • Sellers are also responsible for all shipping costs.


8. Shipping and Delivery

 

    • Sellers must ship the item within the promised timeframe and provide tracking info.

    • All shipping costs are paid by the seller.

    • One More Time is not responsible for delays, loss, or damage during shipping.


9. Returns and Refunds

 

    • Each seller sets their own return/refund policy, which must be clearly stated in the product listing.

    • Buyers must initiate any return requests within the time frame listed.

    • If the seller does not respond within 7 business days, One More Time may intervene to mediate.


10. Prohibited Items

The following may not be listed:

 

    • Stolen or counterfeit goods

    • Expired or recalled products

    • Weapons, explosives, or illegal substances

    • Hazardous materials or items banned by law

    • Any content that infringes on intellectual property

Listings violating these rules will be removed. Repeat offenders will be banned.


11. Marketplace Integrity

We are committed to a trustworthy experience for both buyers and sellers.
We reserve the right to remove listings, suspend accounts, or limit access if:

 

    • Pricing rules are ignored

    • Items are misrepresented

    • Users behave dishonestly or abusively


12. Intellectual Property

All content on this Platform, including branding, logos, graphics, and text, is owned by or licensed to One More Time. Unauthorized reproduction is strictly prohibited.

Sellers retain rights to their product images and descriptions, but grant us permission to display and promote their content on the Platform.


13. Limitation of Liability

We are not liable for:

 

    • Product defects or misrepresentations by sellers

    • Delivery delays or damages caused by third-party couriers

    • Any direct, indirect, incidental, or consequential damages arising from your use of the Platform

You use this Platform at your own risk.


14. Termination

We may suspend or terminate any user account without notice if:

 

    • These Terms are violated

    • Fraudulent or unlawful activity occurs

    • Platform misuse is detected


15. Changes to These Terms

We may update these Terms from time to time. If we do, we’ll post the new Terms here. Continuing to use the Platform means you agree to any updates.


16. Governing Law

The laws of the State of New York govern these Terms. Any disputes will be resolved in New York courts.


 

 

Privacy Policy

This Privacy Policy explains how One More Time (“we”, “us”, “our”) collects, uses, discloses, and safeguards your personal information when you use our website [your domain] (the “Site”) and services.

By using our Platform, you agree to the terms in this Privacy Policy. If you do not agree, please do not use the site.

1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping/billing address

  • Payment details (processed securely via Stripe; we do not store credit card numbers)

  • Username and password

b. Transaction Data

  • Order history

  • Items purchased or sold

  • Payment amounts

  • Refund or dispute history

c. Technical & Usage Data

  • IP address

  • Browser type and version

  • Device type

  • Pages visited

  • Time spent on pages

  • Referral URLs

  • Cookies and similar tracking technologies


2. How We Use Your Information

We use your information to:

  • Create and manage your account

  • Facilitate buying and selling transactions

  • Process payments and payouts

  • Provide customer support

  • Prevent fraud and ensure security

  • Communicate updates, offers, or service changes

  • Improve our website’s functionality and performance

  • Comply with legal obligations


3. How We Share Your Information

We may share your information with:

a. Service Providers

  • Stripe (for payment processing)

  • Shipping carriers (for order delivery)

  • Web hosting providers, analytics tools, and technical partners

These third parties are obligated to protect your data and may only use it for service-related functions.

b. Legal Requirements

We may disclose your information:

  • If required by law, court order, or legal process

  • To enforce our Terms and Conditions

  • To protect rights, property, or safety of our users or others

c. In the Event of a Business Transfer

If we are involved in a merger, acquisition, or asset sale, your data may be transferred. You will be notified via email or a notice on our site.


4. Cookies and Tracking

We use cookies and similar technologies to:

  • Enable website functionality

  • Track user behavior and usage patterns

  • Provide a personalized shopping experience

  • Serve relevant ads (if applicable)

You can adjust your browser settings to refuse cookies, but some features of the site may not function properly without them.


5. Your Rights and Choices

Depending on your location (e.g., under GDPR or CCPA), you may have the right to:

  • Access the personal data we hold about you

  • Correct or update your information

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent for marketing communications

  • Export your data (data portability)

To exercise any of these rights, contact us at [Insert Email].


6. Data Retention

We retain your data only as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements


7. Data Security

We implement reasonable technical and organizational security measures to protect your data from loss, misuse, or unauthorized access.

However, no method of internet transmission is 100% secure. You use our Platform at your own risk.


8. Children’s Privacy

Our services are not intended for individuals under 13. We do not knowingly collect data from children. If we learn that a child has provided us personal data, we will delete it immediately.


9. Third-Party Links

Our site may contain links to third-party websites (e.g., seller product links). We are not responsible for the privacy practices of those sites.


10. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our Platform after updates means you agree to the changes.

Contact Us

For any questions, contact us at:
📧 Admin@theonemoretime.shop